Privacy Policy
Effective Date: August 19, 2025
FlueGuard Chimney Sweep (“we,” “us,” or “our”) respects your privacy and is committed to safeguarding it through our compliance with this policy.
1. Information We Collect
- Personal Information: When you contact us, request a quote, book service, or submit inquiries (including via phone, email, inquiry forms, or chat), we may collect details such as your name, address, phone number, email, and property information.
- Usage Data: We may automatically gather data about how you interact with our website (e.g., browsing patterns, pages viewed), through tools like cookies and similar technologies.
2. How We Use Your Information
We use your data to:
- Provide, schedule, and manage chimney- and fireplace-related services you request.
- Communicate with you about our services, quotes, appointments, or updates.
- Improve our website and service processes.
- Comply with legal requirements or protect safety when needed.
3. Information Sharing
We may share your personal information with:
- Service Providers: Trusted third-party vendors (e.g., those facilitating email or appointment notifications).
- Legal Authorities: When required by law or to protect our rights.
We do not sell, swap, or rent your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and comparable tools to understand viewer trends, optimize website performance, and improve user experience. You can typically disable cookies in your browser settings, though that may affect website functionality.
5. Data Security
We employ reasonable administrative, technical, and physical safeguards to protect your data from loss, theft, or unauthorized access. While we strive to protect your information, no method is absolutely secure.
6. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this policy or as required by law.
7. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, please contact us, and we will promptly delete the information.
8. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
9. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Lodge a complaint with a supervisory authority.
To exercise these rights or for inquiries, please contact us via the details below.
10. Policy Updates
We may update this policy from time to time. The Effective Date above marks the latest revision. We encourage you to review this page periodically for any changes.
11. Contact Us
If you have questions or concerns regarding this policy or your personal data, please reach out:
FlueGuard Chimney Sweep
Phone: (866) 290-6634
